Customer Service Executive Vacancy, AlMS Computer International (Pvt) Ltd, Colombo 05

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Customer Service Executive Vacancy, AlMS Computer International (Pvt) Ltd, Colombo 05

Customer Service Executive – Female

Responsibilities

Answer calls professionally to provide information about Products and Services

Follow up to ensure that appropriate actions were taken on customer requests

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as action taken Process orders, forms and applications.

Refer unresolved customer grievances or special requests to designated departments for further investigation

Requirements

Age below 30

Good Communication Skills

Good Interpersonal Skills

Experience as a Customer Care Executive will be an added advantage

Ability to listen and active problem – solving skills

Ability to handle pressure

Understanding the customer requirements

Successfully completed G.C.E A/Level in Commerce stream

Excellent computer skills

hr@aimslk.com

The Manager

AlMS Computer International (Pvt) Ltd

33 A

Vijeya Kumarathunga Mawatha

Colombo 05

077 3 597 122

011 5 2 19 902 / 3

Closing Date : 24/09/2019